9 Web Apps for Gathering Customer Feedback

From the blog:

9 Web Apps for Gathering Customer Feedback : Technology :: American Express OPEN Forum

Though the adage that the customer is always right isn’t exactly true, feedback is important for small business success. Gathering customer feedback can be a daunting task, however. Comment cards and suggestion boxes leave mountains of paper to sort through, while e-mail forms produce unorganized data that is hard to visualize and difficult to respond to in a formal manner.

The following tools are designed to help your business solicit feedback via the Web and connect with your customers in more meaningful ways.

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~ by WPA Staff on March 2, 2011.

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