Tips on talking to web design clients successfully

From the article:

Is John The Client Dense or Are You Failing Him? – Smashing Magazine

Meet John the client. John runs a reasonably large website. He is a marketer who considers himself smart, articulate and professional. That said, he doesn’t know much about Web design, and so he needs your help. John comes to you with a clear set of business objectives and asks for a quote. But what happens next leaves John confused, frustrated and extremely unhappy.

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~ by WPA Staff on February 22, 2010.

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